Hello! My name is TiAn and pronounced like “Tee-Ann”. I was born and raised in South Florida and moved to Colorado for college and never left. I have a Bachelor’s degree in English Literature from Fort Lewis College, as well as a Master’s degree in Information and Learning Technologies (with an emphasis on eLearning Design and Implementation) from the University of Colorado – Denver. I currently live in Denver with my husband, our little girl, our Boston Terrier named Frankie, and our French Bulldog named Rumble.
I currently lead a team of instructional designers and sales trainers at ServiceNow, where we design and develop multi-media learning and training materials for global sales enablement. Subject areas include onboarding, manager development, role excellence, and sales methodologies, skills, processes, and tools. My team transforms complex, unorganized information into clear and effective multi-media instruction, producing complex, learner-centric instructional programs.
I’m very grateful to be able to say that my professional work involves several of my passions – designing, creating, learning, and educating – all while incorporating innovative uses of technology that truly engage the learner. You can read more about my philosophy on life-long learning on my blog. (My philosophies on instructional and eLearning design can be found below this section.) I consider myself a life-long learner, constantly looking forward to “what’s next” and how I can continue to develop and grow. My passions outside of the professional realm include watercolor painting, cooking, hiking, reading, and writing.
Want to chat? Send me a message through my Contact page or connect with me on the social networks shown below. I’d love to hear from you!
*This site is maintained on an annual basis. For the most up-to-date and accurate information, please contact me directly.
My Philosophies on Instructional and eLearning Design
I firmly believe that all learning experiences should be engaging, creative, and challenging, but getting it “right” is not an easy feat. Instructional materials need cater to several different learning styles, align with the goals of the department and/or organization, and most importantly, meet the needs of those who are learning from them. As an instructional and eLearning designer, I know the importance of the systematic processes by which instructional materials (of all kinds) are designed, developed, and delivered. But I also understand the importance of the creative processes that give instructional materials that extra “something” that makes them a little more special, a little more engaging.
When it comes to creating instructional materials and eLearning modules, my greatest strength lies in the design phase. The design phase encompasses the project’s instructional, visual, and technical design strategies, the user interface and experience, the prototype creation, and the actual visual design of the materials. I’m quite passionate when it comes to design and in my opinion, it’s one of the most important elements, as it can make or break your learner’s experience. I use my eclectic background in graphic design, fine arts, and literature to communicate with visual designs that are not only pleasing to the eye, but intriguing to the mind.
Today’s world is ever-evolving and changing and it takes a lot to keep up with the times. I work hard to stay on top of technology, design practices, and social media and I understand the roles they can play in not only educational settings, but in adult learning and corporate settings as well. Click here to learn more about me or here to read my resume. To see examples of my professional and academic work, click here.
There is so much involved in the design and development of instructional materials. Here are several models, techniques, theories, and best practices that I utilize in my work:
- Gagné’s 9 Events Of Instruction
- Bloom’s Taxonomy
- Horton’s Engagement Activities
- Cognitive Load Theory
- Kirkpatrick’s Levels of Evaluation
- CARP (See my thoughts on CARP in this blog post.)
- The Adult Learning Theory – Andragogy – of Malcolm Knowles
- Oxford (Serial) Comma
Here are several experts and thought leaders who inspire, motivate, and teach me (in no particular order):